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Rivian R1S and R1T can lose drive power

NHTSA campaign 25V537000 · Reported 2025-08-21 · Rivian Automotive, LLC

high How serious is it? About this label

This is serious because a sudden loss of drive power while you are on the road increases the risk of a crash; Rivian does not tell owners to stop driving, but get the inspection done as soon as you can.

What's wrong, in plain English

Inside the box that routes high-voltage power from the battery to the rest of the truck or SUV, one ground connection may not have been made properly. If that connection fails, the vehicle can lose drive power, meaning it stops pulling and you can no longer accelerate. Losing power in traffic raises the chance of a crash. Rivian will check the connection and repair it, or replace the whole battery pack if that is what it takes.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is part of recall 25V537000 (Rivian's number FSAM-1723).
2. Contact Rivian customer service at 1-888-748-4261 to arrange the inspection.
3. Have the ground connection repaired, or the battery pack replaced if needed — free of charge.

Affected vehicles (2)

Who to contact

Rivian — official Rivian recall lookup

Customer service: 1-888-748-4261

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Rivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles. An improperly grounded connection inside the High Voltage Distribution Box (HVDB) may cause a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Rivian will inspect and repair the HVDB ground strap joint or replace the high voltage battery pack as necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1723.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.