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Ram truck light controls may swap signals and high beams

NHTSA campaign 23V799000 · Reported Nov 28, 2023 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Turn signals or high beams that do not work as intended can confuse other road users or reduce their visibility, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V799000
Reported to NHTSANov 28, 2023
ManufacturerChrysler (FCA US, LLC)
Part affectedSteering:steering Control Module
Vehicles covered3 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Ram trucks. The control module in the steering column can mix up the light controls: using the turn signal may switch on the high beams, and using the high beams may switch on a turn signal. The turn signal may also fail to shut itself off after a turn. Because of this, these trucks do not meet the federal safety standard for lamps and reflective equipment. Dealers will update the module's software and replace the module if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your truck is covered. 2. Contact a dealer, or FCA US customer service at 1-800-853-1403, and mention recall B2A or D5A. 3. The software update, inspection and any replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V799000. More in how recalls work.

Affected vehicles (3)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
STEERING:STEERING CONTROL MODULE
Summary
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.