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Nissan Altima steering bolts can loosen, causing lost control

NHTSA campaign 23V882000 · Reported 2023-12-21 · Nissan North America, Inc.

critical How serious is it? About this label

This is about as serious as a recall gets — steering can lock up or go slack with no warning; the notice does not order owners to park the car, but treat the repair as urgent and stop driving if the steering feels loose, stiff, or noisy.

What's wrong, in plain English

On some 2024 Altimas, the bolts that hold the electric power steering unit to the steering rack can work loose. The steering rack is the part that turns your front wheels when you turn the wheel. If those bolts loosen, the steering can go slack or seize up, and turning the car may become difficult or impossible. Nissan dealers will install a whole new steering gear assembly at no cost. Letters went out to owners in February 2024.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Altima is included.
2. Contact your Nissan dealer or Nissan customer service at 1-800-867-7669 and reference recall PC997 to get the earliest appointment.
3. Have the steering gear assembly replaced — the repair is free.

Affected vehicles (1)

Who to contact

Nissanofficial Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:RACK AND PINION
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2024 Altima vehicles. The bolts connecting the electronic power steering unit to the steering rack may loosen, resulting in a loss of steering control or steering lock-up.
Safety risk
A loss of steering control or steering lock-up can increase the risk of a crash.
Remedy
Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC997.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.