Home › Chevrolet › Silverado 2500 › 24V060000
Chevy and GMC heavy-duty tailgate can unlatch by itself
medium How serious is it? About this label
You can keep driving, but cargo falling onto the road is a hazard for you and other drivers, so GM says to check that the tailgate is shut and latched before every drive until it is repaired.
What's wrong, in plain English
These heavy-duty Chevrolet and GMC pickups have a button on the outside of the tailgate that releases it electrically. Water can get into that switch and short it out, which can make the tailgate unlatch on its own while the truck is sitting in park. If the tailgate then swings open while you drive, anything loose in the bed can fall out onto the road behind you. The dealer will replace the outside touchpad switch free of charge.
What you should do
2. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included.
3. Call Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782, mention recall N232426400, and book the free switch replacement.
Affected vehicles (20)
Show all 20 vehicles
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet latch recalls: hoods, doors and tailgates that open unexpectedly · all 6 Chevrolet recalls in this area
- GMC hood latch and tailgate recalls: parts opening while you drive · all 3 GMC recalls in this area
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Safety risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.