Home › Chevrolet › Silverado 3500 › 24V060000
Silverado, Sierra Tailgate May Unlatch While Driving
high How serious is it? About this label
An open tailgate while driving can cause cargo to fall onto the road, creating a hazard and increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V060000 |
|---|---|
| Reported to NHTSA | Feb 1, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | Latches/locks/linkages:tailgate:latch |
| Vehicles covered | 20 model/year combinations, model years 2020–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
The tailgate's electronic release switch can short circuit if water gets into it. This can cause the tailgate to unlatch on its own while the truck is parked, and it may then open while driving. If that happens, unsecured cargo could fall out, creating a hazard on the road. Dealers will replace the exterior touchpad switch assemblies to fix the problem, and this repair is free of charge.
What you should do
2. Check your VIN at nhtsa.gov/recalls, then contact a Chevrolet dealer (1-800-222-1020) or GMC dealer (1-800-462-8782).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V060000. More in how recalls work.
Affected vehicles (20)
Show all 20 vehicles
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Latch Recalls Cover Opening Tailgates, Doors, and Hoods · all 6 Chevrolet recalls in this area
- GMC Sierra Hood and Tailgate Latch Recalls Owners Should Check · all 3 GMC recalls in this area
Other Chevrolet Silverado 3500 recalls
- May 21, 2026Chevrolet Silverado, GMC Sierra Roof Air Bag Inflator Riskhigh
- Mar 19, 2026Chevy Silverado and GMC Sierra Roof Air Bag Defecthigh
- Mar 5, 2026Silverado and Sierra 3500 Fuel Pump May Stall Enginehigh
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Feb 12, 2026Chevrolet Silverado, GMC Sierra Transmission Wheel Lockup Riskhigh
- Nov 25, 2025Chevrolet Silverado Trucks Missing Owner's Manuallow
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Safety risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.