Honda Passport, Ridgeline Steering Gearbox Can Loosen

NHTSA campaign 24V184000 · Reported Mar 7, 2024 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A loss of steering control increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V184000
Reported to NHTSA	Mar 7, 2024
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Steering:rack And Pinion
Vehicles covered	2 model/year combinations, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Inside the steering gearbox is a ball joint housing that connects to the steering rack. On some of these vehicles, that housing can loosen and come apart from the rack. If the housing separates from the rack, you can lose the ability to steer the vehicle. Losing steering control while driving makes it much harder to keep the vehicle going where you want it to go, which raises the chance of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Honda dealer, or call 1-888-234-2138.
3. The repair (inspecting and replacing the steering gearbox if needed) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V184000. More in how recalls work.

Affected vehicles (2)

2023 Honda Passport
2023 Honda Ridgeline

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Steering Recalls Cover Difficult Turning and Loss of Control · all 8 Honda recalls in this area

Other Honda Ridgeline recalls

Jun 4, 2026Honda, Acura Rear Subframe May Corrode And Failhigh
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
May 9, 2024Honda Ridgeline rearview camera image may not displayhigh
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh
Dec 18, 2023Honda and Acura Fuel Pump May Failhigh
Nov 13, 2023Acura, Honda Engine Bearing May Wear and Seizecritical

All 19 Ridgeline recalls

Official notice

Component: STEERING:RACK AND PINION
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
Safety risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.