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Honda Ridgeline rearview camera image may not display
high How serious is it? About this label
A rearview camera that doesn't display an image gives the driver a reduced view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V321000 |
|---|---|
| Reported to NHTSA | May 9, 2024 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 6 model/year combinations, model years 2020–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
The wire harness that connects the rearview camera to the vehicle's tailgate may fatigue over time and eventually break. If the harness breaks, the rearview camera image may stop displaying on the vehicle's screen. Without a working rearview camera, the driver has a reduced view of the area behind the vehicle. A reduced rear view increases the risk of a crash.
What you should do
2. Contact a Honda dealer (1-888-234-2138) to schedule the wire harness replacement.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V321000. More in how recalls work.
Affected vehicles (6)
Who to contact
Honda — official Honda recall lookup
Customer service: 1-888-234-2138
The bigger picture
- Honda Backup Camera Recalls Explain Missing Images and Display Problems · all 9 Honda recalls in this area
Other Honda Ridgeline recalls
- Jun 4, 2026Honda, Acura Rear Subframe May Corrode And Failhigh
- May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
- Mar 7, 2024Honda Passport, Ridgeline Steering Gearbox Can Loosenhigh
- Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh
- Dec 18, 2023Honda and Acura Fuel Pump May Failhigh
- Nov 13, 2023Acura, Honda Engine Bearing May Wear and Seizecritical
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
- Safety risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.