Kia EV9, Niro EV Differential Gear Bolt Problem
high How serious is it? About this label
A loss of drive power or a locked differential increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V271000 |
|---|---|
| Reported to NHTSA | Apr 16, 2024 |
| Manufacturer | Kia America, Inc. |
| Part affected | Power Train:driveline:differential Unit |
| Vehicles covered | 2 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Kia is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The bolts that hold the gear drive unit in the differential may not have been tightened properly. If this happens, the vehicle could lose its drive power, meaning it stops being able to move under its own power, or the differential could lock up while the vehicle is being driven. This is part of the system that sends power to the wheels.
What you should do
2. Contact a Kia dealer to schedule the repair; you can also call Kia customer service at 1-800-333-4542.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V271000. More in how recalls work.
Affected vehicles (2)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia Power Train Recalls Cover Power Loss, Rollaway and Fire · all 8 Kia recalls in this area
Other Kia EV9 recalls
- Aug 21, 2026Kia EV9 air bag may not detect a childhigh
- Jul 2, 2026Kia EV6, EV9 Battery Fire Riskcritical
- Jan 27, 2026Kia Instrument Panel Display May Failhigh
- Feb 24, 2025Kia EV9 Rear Drive Motor Weld Failure Riskhigh
- Dec 20, 2024Kia EV9 Missing Rear Seat Mounting Boltsmedium
- Oct 10, 2024Kia EV9 Instrument Screen Can Go Blankmedium
Official notice
- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Summary
- Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
- Safety risk
- A loss of drive power or differential lock up can increase the risk of a crash.
- Remedy
- Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.