Kia EV9 Missing Rear Seat Mounting Bolts
medium How serious is it? About this label
The notice says a seat without its mounting bolts may not properly restrain an occupant, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V962000 |
|---|---|
| Reported to NHTSA | Dec 20, 2024 |
| Manufacturer | Kia America, Inc. |
| Part affected | Seats:critical Fasteners |
| Vehicles covered | 2 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Kia EV9 SUVs may be missing the bolts that hold down the second-row and third-row seats. These bolts are what secure the seats to the vehicle. If a seat is missing its mounting bolts, it may not stay properly secured, so it might not restrain a passenger the way it should, increasing the risk of injury.
What you should do
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542.
3. The repair (inspecting and installing mounting bolts as needed) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V962000. More in how recalls work.
Affected vehicles (2)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia Seat Recalls Include Telluride Fire and Restraint Risks · all 6 Kia recalls in this area
Other Kia EV9 recalls
- Aug 21, 2026Kia EV9 air bag may not detect a childhigh
- Jul 2, 2026Kia EV6, EV9 Battery Fire Riskcritical
- Jan 27, 2026Kia Instrument Panel Display May Failhigh
- Feb 24, 2025Kia EV9 Rear Drive Motor Weld Failure Riskhigh
- Oct 10, 2024Kia EV9 Instrument Screen Can Go Blankmedium
- Sep 17, 2024Kia EV9 Remote Parking Assist Software Errormedium
Official notice
- Component
- SEATS:CRITICAL FASTENERS
- Summary
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
- Safety risk
- Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
- Remedy
- Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.