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Kia EV9: second and third row seat bolts missing

NHTSA campaign 24V962000 · Reported 2024-12-20 · Kia America, Inc.

high How serious is it? About this label

Serious for anyone riding in the back seats during a crash; the notice does not say to stop driving, but avoid carrying passengers in the rear rows until it is checked.

What's wrong, in plain English

The bolts that hold the second-row and third-row seats down to the floor may be missing on some of these vehicles. Without those bolts a seat may not stay put and may not hold a person in place during a crash or a hard stop, and anyone sitting back there could be hurt. The dealer will look at the seat mounts and install any bolts that are missing, at no cost to you.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Call your Kia dealer or Kia customer service at 1-800-333-4542 (recall SC329) to book the inspection.
3. Have the missing bolts installed — the work is free.

Affected vehicles (2)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS:CRITICAL FASTENERS
Summary
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Safety risk
Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Remedy
Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.