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Kia EV9 Front Passenger Seat Belt Defect

NHTSA campaign 24V338000 · Reported May 14, 2024 · Kia America, Inc.

high How serious is it? About this label

A seat belt that doesn't lock properly increases the risk of injury to the passenger in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V338000
Reported to NHTSAMay 14, 2024
ManufacturerKia America, Inc.
Part affectedSeat Belts:front:retractor
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Kia EV9 vehicles, the cover on the front passenger seat belt retractor may not be secured correctly. This can stop the seat belt's automatic locking and emergency locking features from working as they're supposed to. Because of this, the vehicles don't meet federal seat belt safety requirements.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542.
3. The seat belt assembly replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V338000. More in how recalls work.

Affected vehicles (1)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia EV9 recalls

All 10 EV9 recalls

Official notice

Component
SEAT BELTS:FRONT:RETRACTOR
Summary
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Safety risk
A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
Remedy
Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.