Kia EV9 roof headliner offers too little crash protection
medium How serious is it? About this label
A headliner with inadequate impact protection increases the risk of injury during a crash. The notice does not tell owners to stop driving.
What's wrong, in plain English
The headliner is the padded lining on the inside of the roof, just above your head. On certain 2024 Kia EV9 models, it does not absorb enough impact, so it gives less protection than required if someone's head strikes the roof area in a crash. These vehicles do not meet the federal rule for interior impact protection. A dealer replaces the impact-absorbing plates mounted on the headliner at no cost.
What you should do
1. Check your VIN at nhtsa.gov/recalls to see if your EV9 is covered. 2. Contact Kia customer service at 1-800-333-4542 or your dealer and mention recall SC317. 3. Schedule the free replacement of the headliner impact-absorbing plates.
Affected vehicles (1)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia trim, sliding doors and headliner recalls: what should you do? · all 6 Kia recalls in this area
Official notice
- Component
- STRUCTURE:INTERIOR PANELS:CEILING
- Summary
- Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
- Safety risk
- A headliner with inadequate impact protection increases the risk of injury during a crash.
- Remedy
- Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.