Kia EV9 ceiling lining may not absorb crash impact
medium How serious is it? About this label
A headliner that does not absorb impact as it should increases the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V400000 |
|---|---|
| Reported to NHTSA | Jun 4, 2024 |
| Manufacturer | Kia America, Inc. |
| Part affected | Structure:interior Panels:ceiling |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Kia is recalling certain EV9 vehicles because the headliner, the padded lining on the inside of the roof, may not protect people well enough if they strike it in a crash. The lining is supposed to absorb some of that impact. Because it may not do so, these vehicles do not meet the federal safety rule on occupant protection in interior impacts. Dealers will replace the impact-absorbing plates attached to the headliner.
What you should do
2. Contact a Kia dealer to schedule the repair, or call Kia customer service at 1-800-333-4542.
3. The replacement plates are free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V400000. More in how recalls work.
Affected vehicles (1)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia structure recalls involving sliding doors, loose trim and headliners · all 6 Kia recalls in this area
Other Kia EV9 recalls
- Aug 21, 2026Kia EV9 air bag may not detect a childhigh
- Jul 2, 2026Kia EV6, EV9 Battery Fire Riskcritical
- Jan 27, 2026Kia Instrument Panel Display May Failhigh
- Feb 24, 2025Kia EV9 Rear Drive Motor Weld Failure Riskhigh
- Dec 20, 2024Kia EV9 Missing Rear Seat Mounting Boltsmedium
- Oct 10, 2024Kia EV9 Instrument Screen Can Go Blankmedium
Official notice
- Component
- STRUCTURE:INTERIOR PANELS:CEILING
- Summary
- Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
- Safety risk
- A headliner with inadequate impact protection increases the risk of injury during a crash.
- Remedy
- Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.