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Rivian R1T and R1S trim clips affect curtain airbags

NHTSA campaign 24V408000 · Reported 2024-06-05 · Rivian Automotive, LLC

high How serious is it? About this label

A side curtain airbag that does not deploy properly increases the risk of injury in a crash, but the notice does not tell owners to stop driving while they wait for the repair.

What's wrong, in plain English

During a past service visit, the clips that hold the interior trim panels along the roof pillars — the posts beside and behind the front seats — may have been damaged. Those panels help guide the side curtain airbags, which drop down along the windows in a crash. With broken clips, a curtain airbag may not open the way it should, so it may not protect you properly. Rivian will replace the trim panels at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is affected. 2. Contact Rivian customer service at 1-888-748-4261 and mention recall FSAM 1464. 3. Have the B-pillar and C-pillar trim panels replaced free of charge.

Affected vehicles (6)

Who to contact

Rivian — official Rivian recall lookup

Customer service: 1-888-748-4261

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
AIR BAGS:CRITICAL FASTENERS
Summary
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Safety risk
Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy
Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.