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Rivian R1T and R1S carry wrong weight-limit label

NHTSA campaign 24V458000 · Reported 2024-06-20 · Rivian Automotive, LLC

low How serious is it? About this label

Low risk for normal everyday driving, and there is no instruction to stop driving, but avoid heavy loads until you have the corrected label.

What's wrong, in plain English

The tire and loading information sticker on your Rivian lists the most weight the vehicle can carry, counting passengers and cargo together. On these vehicles the number printed on that sticker is wrong, so it does not meet the federal labeling rule. If you load up to the number shown, you could end up carrying more weight than the vehicle is built to handle, and an overloaded vehicle is harder to control and more likely to crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your R1T or R1S is included.
2. Watch your mail for the free corrected label overlay from Rivian and stick it over the old one.
3. If it does not arrive, call Rivian customer service at 1-888-748-4264 and reference FSAM-1491.

Affected vehicles (4)

Who to contact

Rivian — official Rivian recall lookup

Customer service: 1-888-748-4261

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.