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Volkswagen Atlas passenger airbag may switch off when seat occupied
high How serious is it? About this label
A front passenger airbag that has been switched off increases the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V464000 |
|---|---|
| Reported to NHTSA | Jun 20, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | AIR Bags:sensor:occupant Classification:front Passenger |
| Vehicles covered | 9 model/year combinations, model years 2020–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volkswagen is recalling certain Atlas and Atlas Cross Sport vehicles. The system that senses whether someone is sitting in the front passenger seat can develop a fault in its wiring. When that happens, the front passenger airbag is switched off even though a person is sitting in the seat. Dealers will replace the sensor mat in the seat together with its wiring harness to correct the problem.
What you should do
2. Contact a Volkswagen dealer to schedule the work, or call Volkswagen customer service at 1-800-893-5298 (Volkswagen's recall number is 69PZ).
3. The replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V464000. More in how recalls work.
Affected vehicles (9)
Who to contact
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Volkswagen Air Bag Recalls: Deployment Failures and Inflator Risks · all 16 Volkswagen recalls in this area
Other Volkswagen Atlas recalls
- Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
- Jul 22, 2026VW Atlas rearview camera image may not displaymedium
- Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
- May 21, 2025Volkswagen Atlas Rearview Camera Image Distortionmedium
- Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical
Official notice
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Safety risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.