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Mazda3 and CX-30 Air Bags May Not Deploy
high How serious is it? About this label
Air bags that fail to deploy in a crash increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V357000 |
|---|---|
| Reported to NHTSA | May 29, 2025 |
| Manufacturer | Mazda North American Operations |
| Part affected | AIR Bags: AIR Bag/restraint Control Module:software |
| Vehicles covered | 3 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Mazda3 and CX-30 vehicles have an air bag problem. The air bag sensor unit may show an error and turn off the air bags if its battery charge gets too low. When the air bags are turned off this way, they will not deploy if the vehicle is in a crash, which increases the risk of injury to people in the vehicle.
What you should do
2. Contact your Mazda dealer to schedule the free repair.
3. Dealers will reprogram or replace the air bag sensor unit at no cost.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V357000. More in how recalls work.
Affected vehicles (3)
Who to contact
Mazda — official Mazda recall lookup
Customer service: 1-800-222-5500
The bigger picture
- Mazda Air Bag Recalls Involving Deployment Failures and Excessive Force · all 4 Mazda recalls in this area
Other Mazda MAZDA3 recalls
- Sep 3, 2024Mazda Camera Fault May Disable Safety Systemshigh
- Oct 26, 2023Mazda3 Backup Camera Display May Go Blankmedium
- Jul 14, 2023Mazda3 and CX-3 Rearview Camera May Malfunctionhigh
- Nov 12, 2021Mazda Fuel Pump May Fail and Stall Enginehigh
- Feb 22, 2021Mazda3 and CX-30 Tire Valves May Leak Aircritical
- Jun 12, 2020Mazda CX-30/Mazda3 Front Brake Caliper Bolts Loosehigh
Official notice
- Component
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Summary
- Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
- Safety risk
- Air bags that do not deploy in the event of a crash increase the risk of injury.
- Remedy
- Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.