Kia EV9 Remote Parking Assist Software Error
medium How serious is it? About this label
A remote parking assist feature that miscalculates stopping distance can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V693000 |
|---|---|
| Reported to NHTSA | Sep 17, 2024 |
| Manufacturer | Kia America, Inc. |
| Part affected | Parking Brake:electrical:control Module:software |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain 2024 Kia EV9 vehicles, a software error can affect the remote smart parking assist feature, which lets the driver move the vehicle remotely without being inside it. Because of this error, the feature may miscalculate how much distance the vehicle needs in order to come to a stop. This means the vehicle may not stop exactly where the software expects it to while being operated remotely.
What you should do
2. Contact Kia customer service at 1-800-333-4542.
3. Dealers will update the integrated electronic brake software, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V693000. More in how recalls work.
Affected vehicles (1)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
Other Kia EV9 recalls
- Aug 21, 2026Kia EV9 air bag may not detect a childhigh
- Jul 2, 2026Kia EV6, EV9 Battery Fire Riskcritical
- Jan 27, 2026Kia Instrument Panel Display May Failhigh
- Feb 24, 2025Kia EV9 Rear Drive Motor Weld Failure Riskhigh
- Dec 20, 2024Kia EV9 Missing Rear Seat Mounting Boltsmedium
- Oct 10, 2024Kia EV9 Instrument Screen Can Go Blankmedium
Official notice
- Component
- PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE
- Summary
- Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
- Safety risk
- A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
- Remedy
- Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.