Honda CR-V Hybrid Battery May Spark or Lose Power

NHTSA campaign 24V745000 · Reported Oct 4, 2024 · Honda (American Honda Motor Co.)

critical How serious is it? About this label

An electrical spark inside the battery increases the risk of injury or fire, and losing drive power while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V745000
Reported to NHTSA	Oct 4, 2024
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Electrical System:propulsion System:traction Battery
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain Honda CR-V Hybrid vehicles, the high-voltage battery modules may not have been manufactured correctly. This can cause a terminal or connector inside the battery to break and spark, which increases the risk of injury or fire. The same problem can also cause the vehicle to suddenly lose drive power while you are driving, which increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Honda dealer or call Honda Customer Service at 1-888-234-2138.
3. The repair (replacing the battery module) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V745000. More in how recalls work.

Affected vehicles (1)

2023 Honda CR-V Hybrid

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Electrical Recalls Cover Power Loss, Wiring and Camera Failures · all 12 Honda recalls in this area

Other Honda CR-V Hybrid recalls

Oct 8, 2026Honda Hybrid Tire Kit Bottle Cap May Pop Offmedium
Jun 4, 2026Honda Hybrid Models: Tire Repair Kit Bottle Hazardhigh
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Jun 5, 2025Honda CR-V Hybrid Fuel Hose May Leak Fuelcritical
Oct 14, 2024Honda Accord and CR-V Hybrid Fuel Pump May Leakcritical
Oct 3, 2024Honda and Acura Steering Gearbox Can Cause Difficulty Steeringmedium

All 14 CR-V Hybrid recalls

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Safety risk: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.