Honda CR-V Hybrid battery can spark and cause fire

NHTSA campaign 24V745000 · Reported 2024-10-04 · Honda (American Honda Motor Co.)

critical How serious is it? About this label

This is the most serious kind of defect here because it involves both a fire risk and a possible sudden loss of drive power; Honda did not tell owners to park the vehicle or keep it outside, but you should get it repaired as soon as possible.

What's wrong, in plain English

Some 2023 CR-V Hybrids have parts inside the big battery pack that were not made correctly. A connection inside the pack can break and spark. That spark can cause a fire or injure someone. The same problem can also cut the power to the wheels while you are driving, meaning the vehicle could suddenly slow or stop in traffic. Honda dealers will replace the affected battery module at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm recall 24V745000 (Honda's number HJR) applies to your vehicle. 2. Contact your Honda dealer or Honda Customer Service at 1-888-234-2138 right away for an appointment. 3. Have the battery module replaced free of charge.

Affected vehicles (1)

2023 Honda CR-V Hybrid

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Honda electrical recalls keep causing power and lighting failures? · all 12 Honda recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Safety risk: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.