Ram 1500 Tow Mirror Glass Can Fall Off
medium How serious is it? About this label
A missing mirror can block the driver's view of nearby traffic, which raises the chance of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V754000 |
|---|---|
| Reported to NHTSA | Oct 10, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Visibility:rearview Mirrors/devices |
| Vehicles covered | 2 model/year combinations, model years 2020–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler (FCA US) is recalling certain Ram 1500 Classic pickup trucks equipped with heated trailer tow rearview mirrors. The glass in the driver's side mirror can come loose and detach from the mirror housing. Because the mirror glass may fall off, the driver may not be able to see clearly out of that mirror while driving.
What you should do
2. Contact a dealer, or call FCA Customer Service at 1-800-853-1403.
3. The mirror glass replacement is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V754000. More in how recalls work.
Affected vehicles (2)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Ram Visibility Recalls Involve Wipers, Mirror Glass, and Windshield Defrosting · all 5 RAM recalls in this area
Other RAM 1500 recalls
- Jul 30, 2026Ram 1500 Rear Seat Belt Anchor Problemhigh
- Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
- Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
- May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
- Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh
Official notice
- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.