Home › RAM › 1500 › 24V754000

Ram 1500 Classic tow mirror glass can fall off

NHTSA campaign 24V754000 · Reported 2024-10-10 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Not an immediate danger, and the notice does not tell owners to stop driving, but losing that mirror view raises your chances of a crash, so get it fixed soon.

What's wrong, in plain English

On certain Ram 1500 Classic trucks with heated trailer-tow mirrors, the mirror glass on the driver's side can come loose and fall out of the mirror housing. Without that glass, you lose the view down the side and behind your truck, so you cannot see traffic coming up beside you or check your blind spot. Chrysler says these trucks do not meet the federal rear-visibility rule. A dealer will put in new mirror glass at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included. 2. Call your Ram dealer (or FCA Customer Service at 1-800-853-1403, recall 86B) and book the mirror replacement. 3. Have the dealer install the new mirror glass — the repair is free.

Affected vehicles (2)

2020 RAM 1500
2021 RAM 1500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram truck wiper, mirror and defroster recalls: what owners should know · all 5 RAM recalls in this area

Official notice

Component: VISIBILITY:REARVIEW MIRRORS/DEVICES
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.