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Silverado and Sierra crew cabs: roof airbag can burst

NHTSA campaign 24V756000 · Reported 2024-10-10 · General Motors, LLC

high How serious is it? About this label

Serious — parts can be launched inside the cabin if the airbag deploys or the canister fails; the notice does not tell owners to stop driving, but schedule the repair promptly.

What's wrong, in plain English

The airbags that drop down from the roof along the side windows are inflated by a metal canister of compressed gas. On these trucks, the end cap can detach from that canister, or the canister wall can split open. If that happens, gas escapes suddenly and can throw the cap or other pieces into the cabin, injuring people inside or causing the driver to crash. The dealer will replace both the left and right roof airbag units at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Call Chevrolet at 1-800-222-1020 or GMC at 888-988-7267 (GM recall N242474500) and book the repair.
3. Have the dealer replace both roof-rail airbag modules — parts and labor are free.

Affected vehicles (10)

2018 Chevrolet Silverado 1500
2018 Chevrolet Silverado 2500
2018 Chevrolet Silverado 3500
2018 GMC Sierra 1500
2018 GMC Sierra 2500
2018 GMC Sierra 3500
2019 Chevrolet Silverado 2500
2019 Chevrolet Silverado 3500
2019 GMC Sierra 2500
2019 GMC Sierra 3500

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Will my Chevrolet's air bags actually deploy in a crash? · all 19 Chevrolet recalls in this area
GMC air bag recalls: roof-rail inflators and sensor module faults · all 11 GMC recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Summary: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Safety risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.