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Volvo EX90 Second-Row Seat Bolts May Be Loose
high How serious is it? About this label
If a seat isn't properly bolted down, it may not adequately restrain the occupant in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V869000 |
|---|---|
| Reported to NHTSA | Nov 19, 2024 |
| Manufacturer | Volvo Car USA, LLC |
| Part affected | Seats:critical Fasteners |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volvo is recalling certain EX90 vehicles because the bolts for the second-row free-standing seat may not be tightened properly. A seat that isn't securely bolted down may not properly hold the occupant in place during a crash, which could increase the risk of injury. Dealers will inspect the seat bolts and tighten them as needed to correct the problem.
What you should do
2. Contact a Volvo dealer, or call Volvo customer service at 1-800-458-1552, to schedule an inspection.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V869000. More in how recalls work.
Affected vehicles (1)
Who to contact
Volvo — official Volvo recall lookup
Customer service: 1-800-458-1552
The bigger picture
- Volvo Seat Recalls Involve Loose Attachments and Head Restraint Cushions · all 3 Volvo recalls in this area
Other Volvo EX90 recalls
- Sep 30, 2025Volvo EX90 Power Tailgate May Suddenly Drophigh
- Feb 7, 2025Volvo EX90 Headlight Shutters May Close While Drivingmedium
Official notice
- Component
- SEATS:CRITICAL FASTENERS
- Summary
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
- Safety risk
- An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
- Remedy
- Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.