Home › Chevrolet › Silverado 3500 › 24V894000
Silverado and Sierra Tailgates May Unlatch
medium How serious is it? About this label
An unlatched tailgate that opens while driving can spill cargo onto the road, creating a road hazard and increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V894000 |
|---|---|
| Reported to NHTSA | Nov 26, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | Latches/locks/linkages:tailgate:latch |
| Vehicles covered | 4 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Chevrolet Silverado HD and GMC Sierra HD trucks have a power tailgate release switch that can short out if water gets into it. This can cause the tailgate to unlock itself even while the truck is parked. If that happens while you're driving, the tailgate could swing open and any cargo in the bed could fall out, creating a hazard for other drivers.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V894000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Latch Recalls Cover Opening Tailgates, Doors, and Hoods · all 6 Chevrolet recalls in this area
- GMC Sierra Hood and Tailgate Latch Recalls Owners Should Check · all 3 GMC recalls in this area
Other Chevrolet Silverado 3500 recalls
- May 21, 2026Chevrolet Silverado, GMC Sierra Roof Air Bag Inflator Riskhigh
- Mar 19, 2026Chevy Silverado and GMC Sierra Roof Air Bag Defecthigh
- Mar 5, 2026Silverado and Sierra 3500 Fuel Pump May Stall Enginehigh
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Feb 12, 2026Chevrolet Silverado, GMC Sierra Transmission Wheel Lockup Riskhigh
- Nov 25, 2025Chevrolet Silverado Trucks Missing Owner's Manuallow
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
- Safety risk
- An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.