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Silverado EV Pedestrian Alert Sound May Be Too Quiet
high How serious is it? About this label
A vehicle that doesn't make enough sound may mean pedestrians don't notice it approaching, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V937000 |
|---|---|
| Reported to NHTSA | Dec 18, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | Forward Collision Avoidance: Warnings:external/pedestrian Alert |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Chevrolet Silverado EV work trucks, the pedestrian alert sound system may not produce sound loud enough.
What you should do
Contact a Chevrolet dealer, or call Chevrolet customer service at 1-800-222-1020, to have the software updated.
The update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V937000. More in how recalls work.
Affected vehicles (1)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
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- May 9, 2024GM Electric Vehicles May Lose Drive Powerhigh
- Feb 8, 2024Chevrolet Silverado EV center seat belt may tear in crashhigh
- Nov 22, 2023Chevrolet Silverado EV and Hummer EV Seat Belt Bolts Loosehigh
Official notice
- Component
- FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary
- General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Safety risk
- A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.