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GM Electric Vehicles May Lose Drive Power

NHTSA campaign 24V320000 · Reported May 9, 2024 · General Motors, LLC

high How serious is it? About this label

Losing drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V320000
Reported to NHTSAMay 9, 2024
ManufacturerGeneral Motors, LLC
Part affectedElectrical System:wiring
Vehicles covered5 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV, and GMC Sierra EV vehicles, the electric motors in the rear drive unit may have wires that aren't insulated well enough. If those wires touch each other, the vehicle can lose the power that drives it.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
Contact your dealer, or call Chevrolet at 1-800-222-1020, Cadillac at 1-800-458-8006, Hummer at 1-800-732-5493, or GMC at 1-800-462-8782, to schedule the repair.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V320000. More in how recalls work.

Affected vehicles (5)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Cadillac Lyriq recalls

All 13 Lyriq recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.