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Hummer EV and Silverado EV front seat belt bolts loose

NHTSA campaign 23V786000 · Reported 2023-11-22 · General Motors, LLC

high How serious is it? About this label

Serious because a front seat belt may not do its job in a crash, though the notice does not tell owners to stop driving.

What's wrong, in plain English

The bolts that hold the front seat belt buckles in place may not have been tightened enough when the vehicle was built. This can affect the driver's side, the passenger's side, or both. A buckle that is not bolted down tightly may not hold you properly in a crash, so the belt would not protect you the way it should. The fix is simple: a dealer tightens the bolts on both front buckles.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck or SUV is included.
2. Call your GMC or Chevrolet dealer, or 1-833-486-6373 (Hummer EV) / 1-833-382-4389 (Silverado EV), recall N232419280.
3. Have the buckle bolts tightened — the work is free.

Affected vehicles (2)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:FRONT:ANCHORAGE
Summary
General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
Safety risk
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy
Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact GMC customer service at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) /1-833-HUMMER-EV (1-833-486-6373) (TTY 711 / 1-800-833-2438). GM's number for this recall is N232419280.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.