Car Recall Tracker

Home › Toyota › Highlander › 24V452000

Toyota Highlander Accessory Tires Rated Too Low

NHTSA campaign 24V452000 · Reported Jun 18, 2024 · Southeast Toyota Distributors, LLC

high How serious is it? About this label

Southeast Toyota Distributors says tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V452000
Reported to NHTSAJun 18, 2024
ManufacturerSoutheast Toyota Distributors, LLC
Part affectedTires
Vehicles covered4 model/year combinations, model years 2021–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Southeast Toyota Distributors says some Highlander vehicles came with 20-inch accessory tires that aren't rated to carry as much weight as these vehicles need. Because the tires' weight rating is too low for the vehicle, they could end up carrying more weight than they were built to handle. This means the vehicles don't meet a federal safety standard for tire selection.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a dealer or call SET customer service at 1-866-405-4226 to schedule an inspection.
3. Tire and information placard replacement, if needed, is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V452000. More in how recalls work.

Affected vehicles (4)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
TIRES
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy
SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.