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Polestar 3 Rearview Camera May Not Display
low How serious is it? About this label
A rearview camera that does not display reduces what the driver can see behind the vehicle, which raises the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V293000 |
|---|---|
| Reported to NHTSA | May 7, 2025 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer; this one can be delivered as an over-the-air software update |
What's wrong, in plain English
Polestar is recalling certain Polestar 3 vehicles because the rearview camera image may not display on the screen when the vehicle is placed in reverse. Because the image does not display, these vehicles do not meet a federal motor vehicle safety standard for rear visibility.
What you should do
2. Contact your Polestar dealer, or call Polestar customer service at 1-800-806-2504.
3. The software update, done by a dealer or over the air, is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V293000. More in how recalls work.
Affected vehicles (1)
Who to contact
Polestar — official Polestar recall lookup
Customer service: 1-800-806-2504
The bigger picture
- Why Does the Polestar Rearview Camera Fail to Display? · all 3 Polestar recalls in this area
Other Polestar Polestar 3 recalls
- Jan 23, 2026Polestar 3 Rear Seat Backrest Brackets May Be Loosemedium
- Aug 26, 2025Polestar 3 Front Bumper May Detachmedium
- Jul 14, 2025Polestar 3 Panoramic Sunroof Detachment Riskhigh
- Jul 7, 2025Polestar 3 Wiring Damage May Cause Malfunctionshigh
- Dec 18, 2024Polestar 3 May Suddenly Lose Drive Powerhigh
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057. (over-the-air software update)
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.