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Polestar 3 Panoramic Sunroof Detachment Risk

NHTSA campaign 25V420000 · Reported Jul 14, 2025 · Polestar Automotive USA, Inc.

high How serious is it? About this label

A detached glass sunroof can become a hazard on the road, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V420000
Reported to NHTSA	Jul 14, 2025
Manufacturer	Polestar Automotive USA, Inc.
Part affected	Visibility:sun/moon Roof Assembly
Vehicles covered	1 model/year combination, model years 2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some 2025 Polestar 3 vehicles, the panoramic glass sunroof may not be properly secured and can detach from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Polestar dealer, or call Polestar customer service at 1-800-806-2504.
3. The sunroof replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V420000. More in how recalls work.

Affected vehicles (1)

2025 Polestar Polestar 3

Who to contact

Polestar — official Polestar recall lookup

Customer service: 1-800-806-2504

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Polestar Polestar 3 recalls

Jan 23, 2026Polestar 3 Rear Seat Backrest Brackets May Be Loosemedium
Aug 26, 2025Polestar 3 Front Bumper May Detachmedium
Jul 7, 2025Polestar 3 Wiring Damage May Cause Malfunctionshigh
May 7, 2025Polestar 3 Rearview Camera May Not Displaylow
Dec 18, 2024Polestar 3 May Suddenly Lose Drive Powerhigh

Official notice

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Summary: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.
Safety risk: A detached glass sunroof can become a road hazard, increasing the risk of a crash.
Remedy: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.