Car Recall Tracker

Home › Polestar › Polestar 3 › 25V420000

Polestar 3 glass sunroof may come off while driving

NHTSA campaign 25V420000 · Reported 2025-07-14 · Polestar Automotive USA, Inc.

high How serious is it? About this label

A detached glass sunroof can become a road hazard, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The large glass sunroof over the cabin may not be fastened down properly. If what is holding it in place lets go, the whole glass panel can detach from the roof while you are driving. That leaves an opening above your head and sends a big piece of glass onto the road behind you, where it can strike another vehicle or force another driver to swerve. Polestar will replace the panoramic glass sunroof at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Polestar 3 is included in recall 25V420000.
2. Contact Polestar customer service at 1-800-806-2504 (recall RP1060) or your service center to schedule the free sunroof replacement.
3. Report any creaking, wind noise, or water leaking around the sunroof to Polestar immediately, and mention it when you book the appointment.

Affected vehicles (1)

Who to contact

Polestar — official Polestar recall lookup

Customer service: 1-800-806-2504

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Summary
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.
Safety risk
A detached glass sunroof can become a road hazard, increasing the risk of a crash.
Remedy
Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.