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Ford Bronco rearview camera image won't turn off

NHTSA campaign 25V312000 · Reported May 9, 2025 · Ford Motor Company

medium How serious is it? About this label

A rearview image that won't go away after backing up can distract the driver, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V312000
Reported to NHTSA	May 9, 2025
Manufacturer	Ford Motor Company
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	2 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The rearview camera image on some Ford Bronco vehicles may keep showing on the screen even after you've finished backing up and shifted out of reverse. This happens because of an earlier repair for a different recall that wasn't done correctly. Ford will fix the SYNC infotainment software so the camera image turns off as it should.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Bronco is affected.
2. Contact a Ford dealer to schedule the free software update. Ford customer service: 1-866-436-7332.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V312000. More in how recalls work.

Affected vehicles (2)

2021 Ford Bronco
2022 Ford Bronco

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area

Other Ford Bronco recalls

Jul 20, 2026Ford Bronco Engine Wiring Can Short Circuitcritical
Jun 24, 2026Ford Bronco Fender Flares May Detachhigh
May 12, 2026Ford Bronco Hardtop Roof Panels May Detachmedium
Apr 28, 2026Ford Bronco Front Seat Bolt May Come Loosemedium
Apr 14, 2026Ford Bronco Transmission-to-Transfer Case Joint May Wearhigh
Mar 3, 2026Ford Bronco, Edge Rearview Camera May Failhigh

All 37 Bronco recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were repaired incorrectly under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.
Remedy: Dealers will update SYNC module software, free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C14.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.