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Mercedes-Benz Structure Recalls Involving Roof Panels and Sprinter Fasteners
Sprinters account for most listed Mercedes-Benz structure notices, with 2019-2020 vehicles appearing repeatedly. Their concerns include a loose propeller shaft bearing connection on certain 2020 vans, missing frame reinforcement fasteners on certain 2019-2021 vans, and missing partition wall bolts on certain 2019-2023 vans. Separate Sprinter notices address 2019 door jamb wedges and 2020 front door hinge screws. Detachable exterior panels recur elsewhere: the March 2021 roof panel notice describes deteriorating adhesive bonding, while the December 2023 notice concerns bonding during a prior repair. GLB tailgate spoilers also may detach. The June 2025 GLC notice instead concerns inadequate C-pillar impact absorption.
Warning signs to watch for
- A changed gap between the front door and vehicle body: May 2021 Sprinter front door hinge screw recall.
Can you keep driving? What the notices say
The notices do not tell owners to stop driving for the Sprinter propeller shaft connection, frame reinforcement fastener, partition wall bolt, door jamb wedge, or front door hinge screw recalls. They also do not tell owners to stop driving for the March 2021 front roof panel recall, December 2023 front roof panel recall, GLB tailgate spoiler recall, or June 2025 GLC C-pillar impact protection recall. None of these listed structure notices carries a stop-driving or park-outside instruction.
What the free repair involves
Free dealer remedies include inspecting and replacing Sprinter crossmembers as necessary, repairing frame members, securing partitions, correcting door wedges, and tightening hinge screws as needed. The March 2021 roof remedy installs a new bonded panel; December 2023 replaces the panel. GLB spoilers are inspected and replaced if necessary. The GLC remedy modifies roof lining and C-pillar trim.
Severity at a glance
| Severity | Recalls |
|---|---|
| critical | 1 |
| high | 3 |
| medium | 5 |
Models affected most
Where owners report structure problems most
NHTSA owner complaints filed under structure for the Mercedes-Benz models and years in this guide. Complaints are unverified reports and are not limited to the recalled defects.
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| Jun 6, 2025 | Mercedes GLC Roof Pillar May Not Absorb Crash Impact | medium |
| Dec 21, 2023 | Mercedes Sprinter Frame May Be Missing Fasteners | high |
| Dec 21, 2023 | Mercedes Sprinter Partition Wall May Detach | high |
| Dec 21, 2023 | Mercedes-Benz Sprinter Driveshaft Connection May Loosen | critical |
| Dec 15, 2023 | Mercedes-Benz Front Roof Panel May Detach | medium |
| May 17, 2021 | Mercedes-Benz Sprinter front door hinge screws may be loose | medium |
| Apr 1, 2021 | Mercedes-Benz GLB tailgate spoilers may come off | medium |
| Mar 19, 2021 | Mercedes-Benz GLC350E Sunroof Panel May Detach | high |
| Oct 8, 2019 | Mercedes-Benz Sprinter Door Wedge Installed Incorrectly | medium |
Common questions
What is different about the two front roof panel notices?
The March 2021 notice describes adhesive bonding that may deteriorate. The December 2023 notice describes a panel potentially bonded incorrectly during a prior repair. Both describe detachment and road hazards, and both specify free front panel replacement.
Which Sprinter structure recalls involve missing fasteners?
The December 21, 2023 frame notice concerns missing reinforcement fasteners on certain 2019-2021 Sprinters. The partition notice from that date concerns missing bolts on certain 2019-2023 Mercedes-Benz Sprinters. Dealers inspect and repair frame members or secure the partition, respectively, as necessary.
Does the GLC C-pillar recall involve a detachable roof panel?
The June 6, 2025 notice describes inadequate C-pillar impact absorption when a rear occupant's head contacts it in certain crashes. It covers specified GLC vehicles equipped with panoramic sunroofs. Dealers modify the roof lining and C-pillar trim free of charge.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.