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BMW R 1300 GS, S 1000 RR eCall Disabled

NHTSA campaign 25V480000 · Reported Jul 25, 2025 · BMW of North America, LLC

medium How serious is it? About this label

If a crash happens and the emergency call system isn't working, first responders may not be notified of the crash or the rider's location, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V480000
Reported to NHTSA	Jul 25, 2025
Manufacturer	BMW of North America, LLC
Part affected	Communication: Auto Crash Notification
Vehicles covered	2 model/year combinations, model years 2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

These motorcycles can come equipped with an optional emergency call system, a feature designed to automatically reach out for help if you're in a crash. A software programming error may have caused this system to be turned off. When that happens, the emergency call feature will not work the way it's meant to when it's needed most, since it has already been deactivated by the error.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your motorcycle is included.
2. The software will be updated automatically over-the-air, or you can contact BMW customer service at 1-800-525-7417 or your dealer to have it updated.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V480000. More in how recalls work.

Affected vehicles (2)

2025 BMW R 1300 GS Adventure
2025 BMW S 1000 RR

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other BMW S 1000 RR recalls

Jul 23, 2026BMW S 1000 RR Ignition Lock May Failhigh
Feb 24, 2023BMW S 1000 RR Motorcycle Hand Brake Lever Defecthigh
Oct 7, 2022BMW Motorcycle Clutch Cover Bolts May Loosencritical
Aug 13, 2020BMW Motorcycle Front Brake Fluid Leakhigh

Official notice

Component: COMMUNICATION: AUTO CRASH NOTIFICATION
Summary: BMW of North America, LLC (BMW) is recalling certain 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, and K 1600 GT vehicles equipped with the optional emergency call system. The emergency call system (eCall) may have been deactivated due to a software programming error.
Safety risk: In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
Remedy: The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.