Chevrolet Equinox, GMC Acadia and Terrain driveshaft can break

NHTSA campaign 17V516000 · Reported 2017-08-22 · General Motors LLC

high How serious is it? About this label

Suddenly losing power in traffic can cause a crash, and a vehicle that rolls away on a slope can hurt someone; GM has not told owners to stop driving, but this is a serious mechanical failure worth fixing right away.

What's wrong, in plain English

The right front driveshaft, the bar that sends engine power to the right front wheel, can crack and break apart while you are driving. If it does, the vehicle stops pulling itself forward and coasts to a stop, which is dangerous in traffic. If it breaks while the vehicle is parked on a hill without the parking brake set, the vehicle can roll away on its own. Dealers replace the right front driveshaft assembly at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is covered. 2. Call your dealer, or Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782 (recall 17329), for an appointment. 3. The replacement driveshaft is free; always set the parking brake when parking on a hill.

Affected vehicles (3)

2018 Chevrolet Equinox
2018 GMC Acadia
2018 GMC Terrain

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet power train recalls: locking rear wheels and broken driveshafts · all 15 Chevrolet recalls in this area
GMC power train recalls: locking rear wheels and broken driveshafts · all 10 GMC recalls in this area

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Safety risk: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.