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Cadillac XT5, GMC Acadia Half-Shaft Can Separate

NHTSA campaign 23V043000 · Reported Feb 2, 2023 · General Motors, LLC

high How serious is it? About this label

Losing drive power while on the road, or having the vehicle roll away after being parked, both raise the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V043000
Reported to NHTSAFeb 2, 2023
ManufacturerGeneral Motors, LLC
Part affectedPower Train:driveline:driveshaft
Vehicles covered2 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On affected vehicles, the right-front half-shaft — part of what sends power from the engine to the wheel — may not be properly connected to the transmission. This can cause the half-shaft to separate. If that happens, the vehicle can lose the power that drives it forward, or the vehicle could roll away on its own after being put in park.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Cadillac dealer (1-800-458-8006) or GMC dealer (1-800-462-8782) to schedule the repair.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V043000. More in how recalls work.

Affected vehicles (2)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other GMC Acadia recalls

All 18 Acadia recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Safety risk
Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.