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Chevrolet and GMC HD trucks have faulty front belts

NHTSA campaign 17V567000 · Reported 2017-09-14 · General Motors LLC

medium How serious is it? About this label

This raises your risk of injury if you are in a crash, but the notice does not say to stop driving the truck.

What's wrong, in plain English

The front seat belts in these trucks were built with the wrong part inside the reel that lets the belt pull out and pull back in. Because of that, the front belts may not behave the way they are designed to during a crash, so you or your front passenger could be injured more seriously than you should be. The trucks also do not meet the federal safety standard for seat belts. A dealer will replace both front seat belt reels for free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Silverado or Sierra 2500/3500 is included. 2. Contact your Chevrolet dealer at 1-800-222-1020 or GMC at 1-888-988-7267 and mention recall 17368, 17375, or 17376. 3. Schedule the free replacement of both front seat belt retractors.

Affected vehicles (4)

2018 Chevrolet Silverado 2500
2018 Chevrolet Silverado 3500
2018 GMC Sierra 2500
2018 GMC Sierra 3500

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet seat belt recalls: loose bolts, stuck belts, third-row failures · all 15 Chevrolet recalls in this area
GMC seat belt recalls: loose bolts, brackets and third-row belts · all 9 GMC recalls in this area

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Safety risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.