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Chevrolet and GMC Trucks Have Faulty Seat Belt Retractors
high How serious is it? About this label
A seat belt that does not work properly in a crash can raise the chance of getting hurt. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 17V567000 |
|---|---|
| Reported to NHTSA | Sep 14, 2017 |
| Manufacturer | General Motors LLC |
| Part affected | Seat Belts:front:retractor |
| Vehicles covered | 4 model/year combinations, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 trucks have front seat belts built with the wrong internal part. Because of this, the front seat belt retractors on both sides may not work the way they should if the truck is in a crash. These trucks do not meet the federal safety standard that applies to seat belts. Dealers will replace both front seat belt retractor assemblies.
What you should do
2. Contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020.
3. The repair, replacing both front seat belt retractors, is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V567000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Seat Belt Recalls Cover Loose Attachments and Damaged Belts · all 15 Chevrolet recalls in this area
- GMC Seat Belt Recalls Involve Loose Attachments and Damaged Belts · all 9 GMC recalls in this area
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Official notice
- Component
- SEAT BELTS:FRONT:RETRACTOR
- Summary
- General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Safety risk
- The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.