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Ford F-150 column shifter may select the wrong gear

NHTSA campaign 17V669000 · Reported 2017-10-23 · Ford Motor Company

high How serious is it? About this label

Serious, because the truck may move unexpectedly and cause a crash or injury, but the notice does not say to stop driving it.

What's wrong, in plain English

On some F-150s with the 3.3-liter engine, a six-speed transmission and a shift lever on the steering column, moving the lever quickly from Park to Drive can confuse the truck. The gear letter on the dashboard display may disappear, and for a moment the truck may pick a gear you did not choose — such as Reverse or Neutral — before it settles into Drive. The truck could move in a direction you were not expecting. A dealer reprograms the computer.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your F-150 is included. 2. Contact your Ford dealer, or Ford at 1-866-436-7332, and reference recall 17S35. 3. Have the powertrain control module reprogrammed — the work is free.

Affected vehicles (1)

2018 Ford F-150

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Summary: Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with a 3.3L engine, a 6-speed transmission and a column mounted shift lever. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves Drive function.
Safety risk: Unidentified or unintended gear selection may cause the vehicle to move in a way that was not intended by the driver, increasing the risk of crash or injury.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17S35.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.