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Ford F-150 Shifter May Select Wrong Gear

NHTSA campaign 17V669000 · Reported Oct 23, 2017 · Ford Motor Company

high How serious is it? About this label

An unexpected gear selection could cause the truck to move in a way you didn't intend, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number17V669000
Reported to NHTSAOct 23, 2017
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:lever And Linkage:column Shift
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Ford F-150 trucks with a 3.3L engine, 6-speed transmission and column-mounted shift lever have a problem when the shift lever is moved quickly from Park to Drive. The instrument cluster may briefly lose the gear indicator, and the transmission may briefly select a different gear, such as Reverse or Neutral, before settling into Drive. Ford will have dealers reprogram the powertrain control module to fix this, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Contact a Ford dealer, or Ford Customer Service at 1-866-436-7332, to schedule a software update.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V669000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford F-150 recalls

All 27 F-150 recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Summary
Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with a 3.3L engine, a 6-speed transmission and a column mounted shift lever. Quickly moving the shift lever from Park to Drive may cause a loss of gear indication on the instrument cluster display and a momentary selection of an unintended gear, such as Reverse or Neutral before the vehicle achieves Drive function.
Safety risk
Unidentified or unintended gear selection may cause the vehicle to move in a way that was not intended by the driver, increasing the risk of crash or injury.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17S35.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.