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Toyota 4Runner Grille Overlay May Detach

NHTSA campaign 17V763000 · Reported Nov 29, 2017 · Southeast Toyota Distributors, LLC

medium How serious is it? About this label

If the grille overlay detaches while driving, it can become a road hazard, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number17V763000
Reported to NHTSANov 29, 2017
ManufacturerSoutheast Toyota Distributors, LLC
Part affectedStructure:body:hood
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2015-2018 Toyota 4Runner vehicles have an accessory Billet Grille Overlay installed by Southeast Toyota Distributors or its dealers. The U-nut that secures this overlay grille in place may fracture, which can let the grille overlay come loose and detach from the front of the vehicle.

What you should do

1. Check your 4Runner's VIN at nhtsa.gov/recalls.
2. Contact a Toyota dealer, or call Southeast Toyota Distributors customer service at 1-866-405-4226.
3. The hardware replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V763000. More in how recalls work.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota 4runner recalls

All 12 4runner recalls

Official notice

Component
STRUCTURE:BODY:HOOD
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
Safety risk
If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.