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Volkswagen Tiguan may have wrong driver airbag installed

NHTSA campaign 18V102000 · Reported 2018-02-09 · Volkswagen Group of America, Inc.

high How serious is it? About this label

In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

The driver's airbag in the steering wheel may be the wrong one — a version not meant for cars sold in the United States. Because of that, these Tiguans do not meet the federal safety rule for crash protection. If you are in a crash, the airbag may not protect you the way a correct one would, so you could be hurt worse. A dealer will replace the steering wheel and the driver's airbag at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Tiguan Limited is covered.
2. Schedule the repair with a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298 and mention recall 69V2.
3. Have the steering wheel and driver airbag replaced — it is free.

Affected vehicles (1)

2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What is behind the Volkswagen airbag recalls on Atlas and Jetta? · all 16 Volkswagen recalls in this area

Official notice

Component: AIR BAGS:FRONTAL
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.