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Volkswagen Tiguan has wrong driver front airbag installed

NHTSA campaign 18V102000 · Reported Feb 9, 2018 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Volkswagen says that in a crash the incorrect airbag may not protect the driver as intended, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V102000
Reported to NHTSA	Feb 9, 2018
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags:frontal
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2017 and 2018 Tiguan Limited vehicles. The front driver airbag installed in these vehicles may not be the type intended for vehicles sold in the United States. Because the airbag may be the wrong one, these vehicles do not meet the federal standard for occupant crash protection. Volkswagen will notify owners, and dealers will replace the steering wheel and the front driver airbag unit free of charge. This recall began on May 30, 2018.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Volkswagen dealer to have the steering wheel and driver airbag replaced, or call Volkswagen customer service at 1-800-893-5298 (the recall number is 69V2).
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V102000. More in how recalls work.

Affected vehicles (1)

2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Air Bag Recalls: Deployment Failures and Inflator Risks · all 16 Volkswagen recalls in this area

Other Volkswagen Tiguan recalls

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All 28 Tiguan recalls

Official notice

Component: AIR BAGS:FRONTAL
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.