Volkswagen Tiguan front suspension nut may be loose

NHTSA campaign 18V324000 · Reported 2018-05-16 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

Very serious — do not drive the vehicle until it is repaired, because the joint can separate and you could lose steering or control.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

What's wrong, in plain English

On some 2018 Tiguans, including the long wheelbase version, the nut that holds a joint at the bottom of each front wheel may be loose or was never tightened properly. If that joint comes apart, the car can lose steering, traction or stability. Volkswagen tells owners not to drive the vehicle until it is repaired. A dealer will replace the nut, and clean the threads if needed, at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Tiguan is affected.
2. Stop driving it and arrange to have it brought to the dealer rather than driving it there.
3. Contact your Volkswagen dealer, or VW customer service at 1-800-893-5298 (recall 40N4), for the free repair.

Affected vehicles (1)

2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen suspension recalls: broken springs, loose bolts, cracked knuckles · all 7 Volkswagen recalls in this area

Official notice

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Safety risk: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.