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VW Tiguan Loose Ball Joint Nut

NHTSA campaign 18V324000 · Reported May 16, 2018 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

A separated ball joint can cause steering, traction, or stability problems, increasing the risk of a crash. Owners are told not to drive their vehicle until the recall repair has been performed.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

Key facts

NHTSA campaign number18V324000
Reported to NHTSAMay 16, 2018
ManufacturerVolkswagen Group of America, Inc.
Part affectedSuspension:front:control Arm:lower Ball Joint
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryYes
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The nut that holds the lower ball joint on each front wheel may be loose or not tightened properly. If the nut fails, the ball joint can separate, which can cause steering, traction, or other stability problems.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer, or Volkswagen customer service at 1-800-893-5298.
3. The repair is free. Do not drive your vehicle until the recall repair has been performed.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V324000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Tiguan recalls

All 28 Tiguan recalls

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Safety risk
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.