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Ford E-450 Bus Chassis Axle U-Bolts Loose

NHTSA campaign 18V367000 · Reported Jun 1, 2018 · MORryde International, Inc.

high How serious is it? About this label

An axle separating from the vehicle can cause a loss of control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V367000
Reported to NHTSAJun 1, 2018
ManufacturerMORryde International, Inc.
Part affectedSuspension:front:springs:leaf Spring Assembly:u-Bolt, Leaf Spring TO Axle
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2018 Ford E-450 chassis modified for use as transit buses may have rear axle U-bolts, which hold the leaf spring and rear axle together, that were not tightened enough. These loose U-bolts may further loosen or break, allowing the axle to separate from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact your bus dealer for inspection and, if necessary, tightening or replacement of the U-bolts; MORryde customer service can be reached at 1-574-293-1581.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V367000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford E-450 recalls

All 14 E-450 recalls

Official notice

Component
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Summary
MORryde International, Inc. (MORryde) is recalling certain 2018 Ford E-450 chassis modified for transit bus use. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
Safety risk
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
Remedy
MORryde will notify the chassis purchasers, and dealers for those companies will inspect the tightness of the U-bolts, replacing or tightening the U-bolts as necessary, free of charge. The recall began on June 28, 2018. Owners may contact MORryde customer service at 1-574-293-1581.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.