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Ford E-450 shuttle bus rear axle bolts loose

NHTSA campaign 18V367000 · Reported 2018-06-01 · MORryde International, Inc.

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An axle coming loose on a bus full of passengers could cause a serious crash, so have the bolts checked before putting the bus back into service.

What's wrong, in plain English

These Ford E-450 chassis were built into small transit buses. Large U-shaped bolts hold the rear axle to the leaf springs underneath, and on these buses those bolts may not have been tightened enough. Loose bolts can work their way looser or snap, which can let the rear axle shift or separate from the bus and cause the driver to lose control. A dealer checks the bolts and tightens or replaces them free of charge.

What you should do

1. Check the chassis VIN at nhtsa.gov/recalls to confirm the bus is covered.
2. Contact MORryde customer service at 1-574-293-1581, or the dealer that supplied the bus, to arrange the U-bolt inspection.
3. Have the bolts tightened or replaced at no charge before regular use.

Affected vehicles (1)

2018 Ford E-450

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford suspension recalls: which control arms and toe links break? · all 18 Ford recalls in this area

Official notice

Component: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Summary: MORryde International, Inc. (MORryde) is recalling certain 2018 Ford E-450 chassis modified for transit bus use. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
Safety risk: The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
Remedy: MORryde will notify the chassis purchasers, and dealers for those companies will inspect the tightness of the U-bolts, replacing or tightening the U-bolts as necessary, free of charge. The recall began on June 28, 2018. Owners may contact MORryde customer service at 1-574-293-1581.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.