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Ford E-350 and E-450 Power Steering Fluid Loss

NHTSA campaign 24V097000 · Reported Feb 9, 2024 · Ford Motor Company

high How serious is it? About this label

Losing power steering and power brake assist at the same time can make the vehicle much harder to control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V097000
Reported to NHTSAFeb 9, 2024
ManufacturerFord Motor Company
Part affectedSteering:hydraulic Power Assist:hose, Piping, And Connections
Vehicles covered4 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain E-350 and E-450 vans with dual rear wheels because a connection between the power steering line and the brake hydroboost unit may not be secure enough. This can lead to a sudden loss of power steering fluid. Losing this fluid can cause you to lose both power steering assist and power brake assist at the same time, which increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer (1-866-436-7332) to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V097000. More in how recalls work.

Affected vehicles (4)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford E-350 recalls

All 14 E-350 recalls

Official notice

Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Safety risk
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.