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Ford E-350 and E-450 engine cover may get hot

NHTSA campaign 25V793000 · Reported Nov 17, 2025 · Ford Motor Company

medium How serious is it? About this label

Ford says direct contact with certain areas of the engine cover inside the passenger compartment may burn or injure the driver or front seat passenger. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V793000
Reported to NHTSA	Nov 17, 2025
Manufacturer	Ford Motor Company
Part affected	Engine
Vehicles covered	2 model/year combinations, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Ford is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under an earlier recall, 20V795. On these vehicles, the engine cover may become very hot. Dealers will update the engine software that manages heat during high idle, free of charge. Ford mailed owner notification letters on January 7, 2026, and says the vehicle identification numbers in this recall can be looked up on NHTSA.gov beginning December 22, 2025.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer, or Ford customer service at 1-866-436-7332 (recall number 25SC7), to book an appointment.
3. Have the dealer update the powertrain calibration — the repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V793000. More in how recalls work.

Affected vehicles (2)

2021 Ford E-350
2021 Ford E-450

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Engine Recalls Cover Fire Risks and Loss of Power · all 13 Ford recalls in this area

Other Ford E-350 recalls

Mar 3, 2026Ford E-450 backup alarm may stop workinghigh
Feb 9, 2024Ford E-350 and E-450 Power Steering Fluid Losshigh
Sep 8, 2023Ford E-350 And F-650 Park Pawl Issuehigh
Dec 14, 2022Ford E-350, E-450, F-59 Fuel Tank Leak Riskcritical
May 27, 2022Ford Trucks and Vans Missing Tire Information on Labellow
Feb 16, 2022Ford E-350 and E-450 may suddenly lose power steering fluidhigh

All 14 E-350 recalls

Official notice

Component: ENGINE
Summary: Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.
Safety risk: Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
Remedy: Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.