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Honda Civic certification label printed with garbled characters

NHTSA campaign 18V421000 · Reported 2018-06-20 · Honda (American Honda Motor Co.)

low How serious is it? About this label

If the owner is not able to verify if their vehicle is involved in safety recall, it can increase the risk of injury or crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2018 Honda Civics, the label that lists the vehicle's build date was printed with random, jumbled characters. Nothing on the car itself is broken. The trouble is that you or a dealer may not be able to tell whether your Civic is included in other safety recalls, which could mean missing a repair you need. Honda dealers will put on a correct label free of charge. This recall began in August 2018.

What you should do

1. Check your VIN at nhtsa.gov/recalls — that works even if the label is unreadable.
2. Contact a Honda dealer or Honda customer service at 1-888-234-2138 about recall U23.
3. Have the certification label replaced at no cost.

Affected vehicles (1)

Who to contact

Hondaofficial Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Safety risk
If the owner is not able to verify if their vehicle is involved in safety recall, it can increase the risk of injury or crash.
Remedy
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began August 7, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.