Nissan Frontier and Versa key can shut engine off

NHTSA campaign 18V551000 · Reported 2018-08-22 · Nissan North America, Inc.

high How serious is it? About this label

An engine that shuts off unexpectedly while you are driving can lead to a crash; Nissan has not issued a park-it order, but don't delay the inspection.

What's wrong, in plain English

These vehicles use a regular metal key. Over time, the weight of a heavy key ring, a rough road, or a hard bump can push the key out of the run position and back to accessory, which shuts the engine off while you are driving. A stall in moving traffic raises the risk of a crash. Dealers will check the ignition switch and replace it if it turns out to be one of the affected parts, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call your Nissan dealer or Nissan at 1-800-867-7669 to schedule the ignition switch inspection. 3. Both the inspection and any replacement switch are free.

Affected vehicles (3)

2018 Nissan Frontier
2018 Nissan Versa
2018 Nissan Versa Note

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan electrical recalls: stalling, blank screens, and LEAF battery overheating · all 11 Nissan recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:IGNITION
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Safety risk: If the vehicle stalls, it can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.