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Nissan Frontier and Rogue backup camera may go blank

NHTSA campaign 22V772000 · Reported 2022-10-13 · Nissan North America, Inc.

medium How serious is it? About this label

Nissan has not told owners to stop driving, but with no camera picture you are backing up blind, so back up slowly and check over your shoulder and in your mirrors until it is fixed.

What's wrong, in plain English

When you restart your Nissan, the screen in the dash can get stuck restarting over and over. While that is happening, the backup camera picture does not show up, so you cannot see what is behind you when you shift into reverse. Federal rules require a working rear camera view, so these trucks and SUVs do not meet that standard. The fix is new software for the screen, done at a dealer or sent to the vehicle wirelessly.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Watch for the over-the-air software update, or call Nissan at 1-800-867-7669 (recall R22B8, R22C1, PC923/25) if you have questions.
3. If the update does not reach your vehicle, schedule the software update at a Nissan dealer — the repair is free.

Affected vehicles (3)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
The IVI software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's numbers for this recall are R22B8, R22C1, and PC923/25. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.