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Nissan Frontier and Rogue Rearview Display Failure

NHTSA campaign 22V772000 · Reported Oct 13, 2022 · Nissan North America, Inc.

medium How serious is it? About this label

Reduced visibility behind the vehicle increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V772000
Reported to NHTSAOct 13, 2022
ManufacturerNissan North America, Inc.
Part affectedBack Over Prevention:display Function
Vehicles covered3 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

On some Nissan Frontier and Rogue vehicles, the in-vehicle infotainment system may reboot over and over again on its own, especially right after the vehicle is started. When the system keeps restarting like this, the rearview camera display may stop working properly. Without a working rearview display, the driver has less visibility of what is behind the vehicle while backing up, which the vehicle needs in order to meet a federal rear-visibility safety requirement.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Nissan dealer, or call Nissan customer service at 1-800-867-7669; the software may also update automatically over the air.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V772000. More in how recalls work.

Affected vehicles (3)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Rogue recalls

All 22 Rogue recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
The IVI software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's numbers for this recall are R22B8, R22C1, and PC923/25. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.