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Honda Accord and Insight backup camera display may fail

NHTSA campaign 18V629000 · Reported 2018-09-13 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

If the rearview camera display does not show what is behind the vehicle, it can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

These vehicles have a camera that shows the area behind the car on the center screen when you shift into reverse. In certain situations, that display may not work properly, so it may not show you what is behind the vehicle. Federal rules require a working rear-view camera display, and these cars do not meet that rule. The fix is a free software update to the display and audio unit at a Honda dealer.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your car is covered. 2. Book the free software update with a Honda dealer, or call Honda customer service at 1-888-234-2138 (recalls K2G and V2F). 3. Until the update is done, check behind the car and use your mirrors instead of relying only on the screen.

Affected vehicles (2)

2018 Honda Accord
2019 Honda Insight

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda backup camera recalls: blank, blurry or missing reverse images · all 9 Honda recalls in this area

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk: If the rearview camera display does not show what is behind the vehicle, it can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the display audio unit software, free of charge. The recall began October 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K2G and V2F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.