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Honda Accord and Insight backup camera display may fail

NHTSA campaign 18V629000 · Reported Sep 13, 2018 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

If the rearview camera display does not show what is behind the vehicle, it increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V629000
Reported to NHTSA	Sep 13, 2018
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On these Honda Accord and Insight cars, the back-up camera picture on the center screen may not work properly in certain situations. The screen is supposed to show the driver what is behind the car when it is put in reverse. Because the display may not do that, these vehicles do not meet the federal standard covering rearview equipment. The repair is a software update: dealers reprogram the display audio unit that runs the screen.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your car is covered. 2. Contact a Honda dealer, or call Honda customer service at 1-888-234-2138 (recall numbers K2G and V2F). 3. Dealers reprogram the display audio unit software free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V629000. More in how recalls work.

Affected vehicles (2)

2018 Honda Accord
2019 Honda Insight

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Backup Camera Recalls Explain Missing Images and Display Problems · all 9 Honda recalls in this area

Other Honda Insight recalls

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All 11 Insight recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk: If the rearview camera display does not show what is behind the vehicle, it can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the display audio unit software, free of charge. The recall began October 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K2G and V2F.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.