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Kia Sorento steering column may separate
high How serious is it? About this label
If the steering column separates, the driver can lose the ability to steer, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 18V656000 |
|---|---|
| Reported to NHTSA | Sep 21, 2018 |
| Manufacturer | Kia Motors America |
| Part affected | Steering:electric Power Assist System |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Kia Motors America is recalling certain 2018 Kia Sorento vehicles. A crossbar that connects to the power steering column may not have been welded properly, which could allow the steering column to separate.
What you should do
2. Contact a Kia dealer, or Kia customer service at 1-800-333-4542 (recall number SC167).
3. Dealers will replace the crossbar free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V656000. More in how recalls work.
Affected vehicles (1)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia Steering Recalls Cover Column Separation and Power Assist · all 5 Kia recalls in this area
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- Apr 23, 2024Kia Sorento Wiring May Cause Steering Losshigh
Official notice
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary
- Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
- Safety risk
- If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.