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Kia Sorento Wiring May Cause Steering Loss

NHTSA campaign 24V287000 · Reported Apr 23, 2024 · Kia America, Inc.

high How serious is it? About this label

A loss of power steering assist makes the vehicle harder to control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V287000
Reported to NHTSAApr 23, 2024
ManufacturerKia America, Inc.
Part affectedElectrical System:wiring
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Kia Sorento vehicles may have a wiring harness for the power steering system that was assembled incorrectly. This wiring problem can cause the vehicle to lose power steering assist while it is being driven. Without power steering assist, the vehicle becomes harder to steer, and this increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Kia dealer or Kia customer service at 1-800-333-4542 (recall number SC309) to schedule an inspection.
3. Any needed wiring repair or replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V287000. More in how recalls work.

Affected vehicles (1)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Sorento recalls

All 16 Sorento recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Safety risk
A loss of power steering assist increases the risk of a crash.
Remedy
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.