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Honda Civic and CR-V power steering can turn wrong way

NHTSA campaign 18V663000 · Reported 2018-09-27 · Honda (American Honda Motor Co.)

high How serious is it? About this label

Steering assist that pushes the opposite way makes the car much harder to control and increases the risk of a crash, so this is serious and should be repaired as soon as possible, though the notice does not tell owners to park the vehicle.

What's wrong, in plain English

In these Civics and CR-Vs, a small magnet inside the power steering system may not be held in place properly and can come loose. If it does, and you turn the wheel all the way to one side, the power steering can push in the opposite direction from the way you are steering. The car suddenly fights your steering input instead of helping it. Dealers will replace the whole steering gearbox assembly at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected. 2. Call your Honda dealer or Honda customer service at 1-888-234-2138 (recall C2N or P2O) and schedule the free steering gearbox replacement. 3. Take extra care with tight, full-lock turns such as parking maneuvers until the repair is done.

Affected vehicles (2)

2018 Honda CR-V
2018 Honda Civic

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Honda steering racks keep failing on Civics and Pilots? · all 8 Honda recalls in this area

Official notice

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Safety risk: The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.