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Honda Civic Hatchback: owner's guide missing child-seat info

NHTSA campaign 18V817000 · Reported 2018-11-16 · Honda (American Honda Motor Co.)

The vehicle itself is not broken, but missing child car seat information can lead to a seat being installed wrong, which raises the risk of injury or a crash; the notice does not tell owners to stop driving.

What's wrong, in plain English

Certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles either did not come with an owner's guide, or the guide they came with did not include all the required information about the vehicle's child car seat anchors. Because of that missing information, these vehicles do not meet the federal safety rule covering child restraint anchorage systems. Honda dealers will give you a replacement owner's information kit with the correct information.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is included. 2. Contact your Honda dealer, or Honda customer service at 1-888-234-2138 (recall O3A), to request the new owner's information kit. 3. Pick up the replacement kit — it is provided free of charge.

Affected vehicles (1)

2018 Honda Civic

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Honda's equipment recalls just wrong labels and owner's guides? · all 7 Honda recalls in this area

Official notice

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Safety risk: If the information is missing or improper, it can increase the risk of injury or a crash.
Remedy: Honda will notify owners, and dealers will replace the owners information kit, free of charge. The recall began January 9, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is O3A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.