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Ford EcoSport front seat backs may be loose

NHTSA campaign 19V023000 · Reported 2019-01-02 · Ford Motor Company

high How serious is it? About this label

A seat back that isn't properly secured can raise your chance of injury in a crash, so it is worth getting fixed promptly even though the notice doesn't tell owners to stop driving.

What's wrong, in plain English

The front seats in these EcoSports have frames that were not welded correctly at the factory. Because of that bad weld, the seat back may not be held firmly in place and can feel loose or move when it shouldn't. The seats don't meet federal safety rules for seating and seat belt anchor points. Ford is replacing the entire front seat assemblies, not just patching the welds, and the work costs owners nothing.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your EcoSport is included. 2. Call a Ford dealer or Ford customer service at 1-866-436-7332 (recall 18C08) to book an appointment. 3. Have the front seats replaced — the repair is free.

Affected vehicles (1)

2019 Ford Ecosport

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area

Official notice

Component: SEATS
Summary: Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Safety risk: A loose seat back can increase the risk of injury in a crash.
Remedy: Ford has notified owners, and dealers will replace the front seat assemblies, free of charge. The recall began May 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.