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Ford EcoSport, Transit Connect Airbag Missing Booster Propellant

NHTSA campaign 20V791000 · Reported Dec 17, 2020 · Ford Motor Company

high How serious is it? About this label

Airbags that don't deploy as intended in a crash increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V791000
Reported to NHTSA	Dec 17, 2020
Manufacturer	Ford Motor Company
Part affected	AIR Bags:frontal:driver Side:inflator Module
Vehicles covered	3 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Ford is recalling certain EcoSport and Transit Connect vehicles because on these vehicles, the driver-side or passenger-side front airbag module is missing a piece needed to help it inflate properly, called the first-stage booster propellant and its sleeve. Because this part is missing, the airbag will not deploy the way it's designed to during a crash, so it may not protect the occupant as intended in an accident.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer at 1-866-436-7332 to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V791000. More in how recalls work.

Affected vehicles (3)

2019 Ford Transit Connect
2020 Ford Ecosport
2020 Ford Transit Connect

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Airbag Recalls Involving Deployment Failures and Loose Components · all 14 Ford recalls in this area

Other Ford Transit Connect recalls

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Jun 27, 2025Ford and Lincoln rearview cameras may show blank imagemedium
Mar 28, 2025Ford Transit Connect Engine Overheating, Fire Riskcritical
Apr 26, 2024Ford Transit Connect Roof Panel May Detachhigh
Jun 10, 2022Ford Edge, Escape, Transit Connect: Shifter Cable Issuehigh
Mar 25, 2022Ford Transit Connect Windshield Adhesion Problemhigh

All 12 Transit Connect recalls

Official notice

Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary: Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.