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Audi A6, A7, Q7: Fuel Rails May Leak

NHTSA campaign 19V035000 · Reported Jan 16, 2019 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

If the leaking fuel comes into contact with a spark or other ignition source, it can increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V035000
Reported to NHTSAJan 16, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedFuel System, Gasoline:fuel Injection System:fuel Rail
Vehicles covered3 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some of these Audi vehicles, the fuel rails on the left and right side of the engine may leak. These are the pipes that deliver fuel from the fuel system to the engine's fuel injectors. A leak in either rail lets fuel escape from where it should stay contained, in the area around the engine, instead of staying inside the closed fuel system as designed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact an Audi dealer or Audi customer service at 1-800-253-2834 to schedule repair.
3. The repair (replacing both fuel rails) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V035000. More in how recalls work.

Affected vehicles (3)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi Q7 recalls

All 18 Q7 recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Safety risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.